Shipping policy

Shipping Policy

At Sweeping Hands, we aim to provide a seamless and reliable shopping experience for our customers. Below is our shipping policy to ensure transparency and clarity regarding our shipping processes.

Shipping Methods and Costs

We offer free standard shipping on all orders within the UK.

Delivery Times:
Delivery times are estimates and begin from the date of shipping, not the order date. While we strive to meet these delivery estimates, unforeseen delays may occur. All delivery times should be used as a guide only and are subject to the acceptance and approval of your order.

Processing Time

  • All orders are processed within 2 business days.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During periods of high order volume, there may be delays. We will notify you via email or phone if your shipment is delayed significantly.

Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email with your tracking number(s). Tracking information will be available within 24 hours of receiving your confirmation email.

Shipping Restrictions

Currently, we only ship within the United Kingdom. We do not offer international shipping at this time.

Delivery Issues

Lost or Stolen Packages:
If your package is lost or stolen, please contact us directly at info@sweepinghands.co.uk or call us at 07722541188.

Damaged Items in Transit:
If your package arrives damaged, contact us immediately at info@sweepinghands.co.uk. Please retain all packaging materials and damaged goods for inspection before submitting a claim.

Changes to This Shipping Policy

We may revise this shipping policy from time to time to reflect changes in our processes or comply with operational, legal, or regulatory updates. Any changes will be posted on this page and will take effect immediately upon posting.

Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us:

Sweeping Hands Ltd